FAQ

Common questions

Is it really free to start?

Yes. The free tier gives 10 queries a day, refreshed every day, and never asks for a card. Paid tiers raise the quota and unlock the remaining sources.

What can I actually search for?

Email addresses, phone numbers, usernames, IP addresses, domains, Discord IDs, full names and stealer-log records. The query is classified for you, so there is no lookup type to pick.

Do you keep my searches?

Queries are processed in memory and are not written to a query log. Your dashboard shows your own recent activity while you are signed in, and saved cases are only kept if you enable them.

How are results scored?

Each hit is tagged with a confidence level based on how many independent sources agree and how recently the record was observed. Confidence is a ranking aid, not a guarantee that the record is still valid.

How long does one payment last?

Each $10 payment buys 30 days of Pro. When that period ends your account falls back to the Free tier automatically, and you can renew whenever you like. Nothing is charged without a new payment from you.

How do I pay?

In cryptocurrency. Checkout redirects you to our payment processor, where you pick a supported coin and complete the transfer. Access is provisioned automatically once the payment is confirmed, usually within a minute or two.

How do I change my plan?

From your dashboard. Upgrades apply immediately and raise your daily quota on the next query.

Is it allowed to search for a specific person?

Only where you have a lawful basis to do so: your own accounts, your own infrastructure, or an authorised investigation. Stalking, harassment and identity theft fall outside our acceptable use policy and result in termination. See the acceptable use policy.

Do you offer an API?

Yes, on the Enterprise tier. It includes bulk endpoints and priority routing. Get in touch and we will walk through the integration.

Can I delete my account?

Yes. Contact us and we will remove your account and associated data. Because we keep no query log, there is no search history to purge on our side.

Still have a question?

Tell us what you are trying to investigate and we will point you at the right lookup type.